At Scentiva, we aim to make your shopping experience simple and secure. This Payment Policy explains how payments are handled on our store.

Accepted Payment Method

We currently accept Stripe as our only payment provider.
Through Stripe, you can pay using:

• Credit cards
• Debit cards
• Supported digital payment options available in your region

All orders must be paid in full at checkout before processing.

Payment Security

Your payment is processed through Stripe’s secure and encrypted system.
We do not store or have access to your full card details.
All transactions follow industry-standard protection to keep your information safe.

Order Verification

For security reasons, Stripe may require additional verification.
If any extra confirmation is needed, our support team will contact you directly.

Currency

All prices on our website are displayed in [USD].
If your bank uses a different currency, they may apply conversion charges.

Failed or Declined Payments

If your payment is declined:

• Check your card details
• Ensure your bank allows online or international payments
• Try another card accepted by Stripe

If the issue continues, you may contact us for assistance.

Refunds

If a refund is approved, it will be returned to the same payment method used via Stripe.
Refund times may vary depending on your bank.

Contact Us

For any payment-related questions, feel free to reach us at:
📧 [scentiva@gmail.com]