Privacy Policy
Our Commitment to Your Personal Privacy
At Scentiva, we respect the privacy of everyone who visits our store and interacts with our brand. We understand that sharing personal information requires trust, and we take the responsibility of protecting your data very seriously.
We do not sell, trade, or rent your personal details to outside companies for marketing purposes. Our goal is to provide a safe and secure shopping environment, so you can explore our fragrances with confidence.
Information We Collect and Why
When you visit Scentiva or make a purchase, we collect information necessary to provide our services. This may include:
- Name, email address, phone number
- Shipping and billing addresses
- Non-identifiable data like IP address and device type through cookies
We use this information to process orders, deliver packages accurately, and improve your shopping experience. We only retain your data as long as necessary to fulfill these purposes.
How We Share Your Information
To operate Scentiva, we may share certain information with trusted third-party service providers:
- Shipping companies for delivery
- Secure payment processors to handle transactions
These partners are strictly prohibited from using your information for other purposes. We also require that any partner follows strict data protection standards.
In rare cases, we may need to share information to comply with legal obligations or to protect the rights and safety of our customers and our business.
Data Security and Your Rights
We use technical and administrative measures to keep your personal information safe, including:
- Encrypted connections
- Secure servers to prevent unauthorized access
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your data if it is no longer needed
- Opt-out of informational communications if you prefer not to receive updates
Protecting your privacy is an ongoing process at Scentiva, and we continuously review our practices to maintain high security standards and respect your rights as a consumer.
Contacting Scentiva About Privacy
If you have questions or concerns regarding your personal information, you can contact us at:
- Email: support@scentiva.shop
- Contact Form: Available on our website
We aim to respond promptly and provide clear guidance regarding your privacy and data rights.
Business Details
Business Name: Scentiva
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@scentiva.shop
Business Address: 515 W Comanche St, Norman, OK 73069, United States