Terms of Service

Agreement to Our Digital Terms and Conditions

By accessing the Scentiva website and using our services, you agree to follow the terms and conditions outlined in this document. These terms are designed to create a safe and fair environment for all visitors and ensure smooth and consistent operations.

We encourage every customer to read these terms carefully before making a purchase or using our site, as they govern your rights and obligations while interacting with Scentiva.

Scentiva reserves the right to update or modify these terms at any time to reflect changes in business practices or legal requirements. Continued use of the site indicates acceptance of any updates.

Proper Use of the Website and User Conduct

The Scentiva website is intended for personal, non-commercial use by individuals exploring and purchasing fragrances. Users must:

• Interact respectfully and lawfully
• Avoid activities that could damage, disable, or impair our services
• Not use the site for fraudulent purposes, including providing false information or attempting unauthorized access

By using this site, you confirm that you are of legal age to form a binding contract and that the information you provide is accurate and truthful.

Accuracy of Information and Product Descriptions

We strive to provide accurate and up-to-date information on our products, pricing, and availability. However, minor errors or omissions may occur.

• We reserve the right to correct inaccuracies and update information at any time without prior notice, including after an order has been submitted.
• If a product is listed at an incorrect price due to a technical error, we will contact you to resolve the issue fairly, which may include canceling the affected order.
• Product images and colors are displayed as accurately as possible, but we cannot guarantee that your device’s screen perfectly reflects the actual product.

Limitation of Liability and Governing Law

The Scentiva website and services are provided “as-is.” While we aim for a seamless experience, we cannot guarantee uninterrupted service.

To the fullest extent allowed by law:

• Scentiva is not liable for any direct or indirect damages from using the site or purchasing products.
• This includes issues such as data loss or service interruptions.

Any disputes arising from the use of our services or these terms will be governed by the laws of the United States and the state in which our business is registered.

We encourage customers to contact our support team to resolve concerns through open and honest communication.

Contacting Scentiva

For any questions about these Terms of Service:

• Email: support@scentiva.shop
• Contact Form: Available on our website

Our team aims to respond promptly and provide clear guidance.

Business Details

Business Name: Scentiva
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@scentiva.shop
Business Address: 515 W Comanche St, Norman, OK 73069, United States